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Troubleshooting Tips

If your problem is not mentioned in the Troubleshooting Tips below, please try our Field Reports page, which contains communications between the developers and the field.

Version # and
Symptom Potential Solution


SNOW table flickers causing slow workstation response.

Using the App Launcher's SNOW Monitoring Area Configuration GUI, add enough zones/counties so you have a minimum of 12.


Negative temperature/dewpoint/wind chill values don't sort in the table or graph properly in the trend window.

None. To be fixed in OB7.2.1.


The SNOW display (or monitoring) threshold file is for < previous build > but not for < current build >.

Relocalize on any machine with the "-snow" option; run stopSNOWprocessor and startSNOWprocessor on px1, as "fxa".

OB7.2 and up

Hourly Precip data is too high for Mesonet stations.

Known bug. Fix planned for OB7.2.1.

Any OB

Winter weather is not a problem at our WFO. Can we disable SNOW?

See the "To Disable SNOW" instructions at this link. Note that users not interested in SNOW's winter weather features may still find the application useful for monitoring general parameters such as visibility and wind speed.


SCAN | FFMP | SAFESEAS | Fog Monitor | GUARDIAN | FSI | Rip Current | SNOW
Autonowcaster | VLab

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    Page last Modified: September 24, 2008.
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