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Professional Competency Unit 5: Respond to User Requests for Historical Climate Data and Information, and Provide Public Outreach
Instructional Component 5.2: Servicing Customer Requests for Climate Information

The purpose of this Instructional Component is to develop skill in effective services on local customer inquiries, such as NWS climate briefing, forecast products, and special event with climate content. The following modules are available for Instructional Component 5.2:

Guidance on answering questions regarding CPC products, including drought products (residence training on Operational Climate Services).

Instructions on NWS recommended responses to climate related special events:

  • Responding to Inquiries on Abrupt Climate Change
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