NOUS41 KWBC 151840
PNSWSH

PUBLIC INFORMATION STATEMENT
NATIONAL WEATHER SERVICE HEADQUARTERS WASHINGTON DC
240 PM EDT FRI AUG 15 2008 

TO:      SUBSCRIBERS: 
         -FAMILY OF SERVICES  
         -NOAA WEATHER WIRE SERVICE 
         -EMERGENCY MANAGERS WEATHER INFORMATION NETWORK
         OTHER NWS PARTNERS...USERS AND EMPLOYEES

FROM:    LARRY WENZEL
         NWS NATIONAL HYDROLOGIC OUTREACH PROGRAM MANAGER

SUBJECT: SURVEY OF USERS OF NATIONAL WEATHER SERVICE
         HYDROLOGIC PRODUCTS AND SERVICES

THE NWS IS INVITING PARTNERS AND OTHER USERS TO PARTICIPATE 
IN A SURVEY ON ITS HYDROLOGIC PRODUCTS AND SERVICES.

THE NWS IS COMMITTED TO SERVING THE NEEDS OF ALL USERS. 
RESEARCH IS BEING UNDERTAKEN TO DETERMINE USER SATISFACTION 
LEVELS. THE NWS WOULD APPRECIATE YOUR FEEDBACK. THE PURPOSE 
OF THIS RESEARCH...CONDUCTED AS PART OF THE FEDERAL 
GOVERNMENT/S AMERICAN CUSTOMER SATISFACTION INDEX...IS TO 
HELP THE NWS IMPROVE ITS FLOOD AND WATER FORECAST SERVICES 
FOR YOU AND OTHERS LIKE YOU. NWS FLOOD AND WATER FORECAST 
SERVICES ENCOMPASS FLASH FLOOD AND RIVER FLOOD WARNINGS... 
WATCHES AND STATEMENTS...RECREATIONAL AND WATER SUPPLY 
FORECASTS...AND INTERNET SERVICES SUCH AS HYDROGRAPHS... 
ANALYSES OF PAST PRECIPITATION...AND HISTORICAL RIVER LEVEL 
INFORMATION.

YOUR PARTICIPATION IS VOLUNTARY BUT YOUR OPINIONS ARE VERY 
IMPORTANT FOR THIS RESEARCH. YOUR RESPONSES WILL BE HELD 
COMPLETELY CONFIDENTIAL. YOU WILL NEVER BE IDENTIFIED BY 
NAME.  CFI GROUP...A THIRD PARTY RESEARCH AND CONSULTING 
FIRM...IS ADMINISTERING THIS SURVEY VIA A SECURE SERVER.  
THE TIME REQUIRED TO COMPLETE THIS SURVEY WILL BE DEPENDENT 
ON HOW CERTAIN QUESTIONS ARE ANSWERED...BUT IT WILL LIKELY 
TAKE ABOUT 20 MINUTES. THIS SURVEY IS AUTHORIZED BY OFFICE 
OF MANAGEMENT AND BUDGET CONTROL NO. 1505-0191.

STARTING TUESDAY AUGUST 19...THE SURVEY CAN BE FOUND AT 
/USE LOWER CASE LETTERS/:

  HTTP://WWW.CFIGROUP.NET/NWSHYDROSURVEY2008

THE SURVEY WILL REMAIN ON LINE UNTIL MID SEPTEMBER. THE 
EXACT DATE WILL DEPEND ON WEATHER EVENTS OCCURRING AT THAT 
TIME. SURVEY RESULTS WILL BE MADE AVAILABLE IN MID OCTOBER 
AT THE NWS HYDROLOGIC SERVICES WEBSITE /USE LOWER CASE/:

  HTTP://WWW.WEATHER.GOV/OS/WATER/INDEX.SHTML

FOR MORE INFORMATION...PLEASE CONTACT:

     LARRY WENZEL
     NATIONAL HYDROLOGIC OUTREACH PROGRAM LEADER
     NATIONAL WEATHER SERVICE
     OFFICE OF CLIMATE...WATER AND WEATHER SERVICES
     HYDROLOGIC SERVICES DIVISION
     1325 EAST-WEST HIGHWAY
     SSMC2 13415
     SILVER SPRING MD  20910
     EMAIL LARRY.WENZEL@NOAA.GOV

NWS PUBLIC INFORMATION STATEMENTS ARE ONLINE AT  
/USE LOWER CASE/:

  HTTP://WWW.WEATHER.GOV/OS/NOTIF.HTM


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