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Office of Climate, Water, and Weather Services
NWS Program Performance and Awareness Division
Performance and Awareness Acting Division Chief: Cindy Woods

Function: The Program Performance and Awareness Division (PPAD) is responsible for ensuring the NWS remains focused on public and partner needs, assesses NWS performance and user satisfaction, measures the accuracy and timeliness of NWS products, and conducts reviews following extreme events to enhance effectiveness and promote efficiencies. To ensure a coordinated response to extreme weather, water, and climatic event, PPAD serves as the liaison to:

The division creates create awareness and preparedness materials to help prepare local officials and the public for extreme weather events. PPAD staff also help set policy on the delivery of services through NWS and other dissemination systems. PPAD is a conduit for government and private weather data and information requests. The division works with government attorneys and oversees preparation of NWS statements and witnesses in support of major accident investigations and weather-related litigation activities involving the Federal government.

PPAD includes two branches: Performance and Awareness

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Analyze, Forecast and Support Office
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Silver Spring, MD 20910
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Last Updated: May 23, 2014