PCU 4: Perform Outreach to the Aviation Community

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Aviation Professional Development Series

PCU 4: Perform Outreach to the Aviation Community

Description of Job Duty Competency to be Achieved:

A NWS meteorologist must be able to identify customers of NWS aviation products and services and establish a positive relationship with them. He must be able to explain how NWS aviation customers operate and what their needs are. He should identify aviation weather outreach opportunities, barriers to outreach, and effective means for overcoming these barriers. He must be able to provide outreach to aviation weather customers and encourage them to use NWS products and services. He should be able to provide weather training to our aviation customers. He must be able to teach customers how to use NWS products and services to maximize the safety and efficiency of flight. He should be able to teach pilots how to obtain the weather portion of a standard, pre-flight weather briefing using the NWS/AWC Aviation Digital Data Service (ADDS). A NWS meteorologist should routinely obtain feedback from our aviation weather customers.

Description of Need:

Even the most reliable and accurate NWS information and serives have no impact on the aviation community if they are not communicated in a manner that is understandable, meaningful, and actionable. Aviation customers and users must know how to best access and utilize evolving NWS information and services. Training of, and outreach to, our NWS customers will ensure aviation safety and allow for critical and informed operational aviation decision making.
- Core Instructional Components
- Ability 1: Identify customers of NWS aviation products and services (e.g., Pilots, FAA Safety Team (FAAST) Counselors, local Fixed Based Operations (FBO), local airport officials, Experimental Aircraft Association (EAA) Chapters, Civil Air Patrol, etc.).
  - Skill 1.1: Data mine using the NWS Outreach & Education Event System (NOEES), state DOT aviation division, EAA, AOPA, FAA, etc.
    - [CORE for all] NOEES training (2 min, 20 sec) [TRAINING]
    - [CORE - All must be aware of this resource] NWS Outreach & Education Event system (NOEES) [RESOURCE]
- Ability 2: Establish and maintain a positive relationship with NWS aviation customers.
  - Skill 2.1: Communicate effectively (oral, written, social skills, etc.)
  - Skill 2.2: Exhibit a thorough understanding of aviation customer organizational culture and jargon.
    - [CORE for all] Office - On the Job Training - SOP, Shadowing, Proficiency Checklist [TRAINING]
    - [CORE for all] "The Impact of Weather on Air Traffic Management" - Section 2.4 Communication (LMS COMET module; 10-20 min) [TRAINING]
- Ability 3: Explain how NWS aviation customers operate and what their needs are.
  - Skill 3.1: Demonstrate knowledge of NWS aviation customers' operations.
    - [CORE for all] NWSTC Aviation Operations Course - Customers (20 min) [TRAINING]
    - "Traffic Flow Management in the NAS" by T MacPhail (OCWWS AFP page; 60 min; pdf document; requires NOAA LDAP login/password) [TRAINING]
  - Skill 3.2: Demonstrate knowledge of NWS aviation customers' needs
- Ability 4: Identify aviation weather outreach opportunities, barriers to outreach, and effective means for overcoming these barriers.
  - Skill 4.1: Identify aviation weather outreach opportunities
  - Skill 4.2: Identify barriers to outreach and effective means for overcoming these barriers
    - AVN PDS team recommended LMS SkillSoft courses [TRAINING]
    - Other LMS SkillSoft courses [TRAINING]
- Ability 5: Provide outreach to aviation weather customers and encourage them to use NWS products and services.
- Ability 6: Provide weather training to NWS aviation customers.
  - Skill 6.1: Communicate effectively (oral, written, social skills, etc.)
  - Skill 6.2: Plan, develop, and deliver effective multimedia presentations (web, video, PowerPoint, social media, etc.)
  - Skill 6.3: [CORE - All must be aware of these resources] Inform partners and customers about pre-existing aviation weather training resources
- Ability 7: Inform GA pilots how to obtain weather for pre-flight planning using the NWS/AWC Aviation Digital Data Service (ADDS).
  - Skill 7.1: Communicate effectively (oral, written, social skills, etc.)
  - Skill 7.2: Demonstrate how to effectively navigate Aviation Digital Data Service (ADDS) web site to obtain aviation weather products.
    - [CORE for all] Aviation Digital Data Service (ADDS) Help pages (60 min) [REFERENCE]
    - [CORE for all] Aviation Digital Data Service (ADDS) [RESOURCE]
  - Skill 7.3: Identify the elements of the weather portion of a standard, pre-flight weather briefing and the order they are presented to a GA pilot.
  - Skill 7.4: Identify the purpose, identify the contents, and decode the products presented during the weather portion of a standard, pre-flight weather briefing.
    - NWS/FAA Aviation Weather Services (AC 00-45) (11-13 hr) [REFERENCE]
    - Aviation Digital Data Service (ADDS) Help pages (60 min) [REFERENCE]
- Ability 8: Obtain feedback from NWS aviation customers.
  - Skill 8.1: Communicate effectively (oral, written, social skills, etc.)
  - Skill 8.2: Obtain feedback using: Surveys, web, NWS Chat, social media, conferences, meetings, etc.

Page last Modified: Wednesday, March 28, 2012 5:39 PM